Privacy Policy – Scooda

This Privacy Policy outlines how your personal information is collected, used and shared when you visit the Scooda site, interact with our online features, and subscribe to our services.

It is important that you read this privacy policy together with any other relevant privacy policy or fair processing policy which we may provide on specific occasions, when we are collecting or processing your personal data so that you are fully aware of how and why we are using your data. This privacy policy supplements other relevant notices and privacy policies, and it is not intended to override them.

Scooda is the “controller” of your data under data protection laws for all products. If you would like to speak to us about how we handle your data, then you can reach us as per the below.

Our Contact Details

Name: Huzaifah Jeewa

Address: 203 Westgate, BD1 3AD

E-mail: hello@getscooda.com

Company information: Scooda Ltd (company number: 15730069). Registered office address: 203 Westgate, Bradford, England, BD1 3AD

You have the right to make a complaint at any time to the Information Commissioner’s Office, who are the UK regulators for data protection issues. We would, however, appreciate the opportunity to deal with your concerns before you approach the Information Commissioner’s Office, to enable us to resolve the issue in the first instance.

The Type of Personal Information We Collect

We may collect and process the following information:

  • Your first name and last name
  • Your current occupation and organisation
  • Your email address
  • Your age
  • Your location (only up to a maximum of 100 metres)
  • IP address
  • Browser type and version
  • Your time zone setting and location
  • Browser plug-in types and versions
  • Operating system and platform and other technology on the devices which you have used to access the Scooda website
  • Usage data, which includes information about how you use our website, products and services
  • Marketing and communications data, which includes your preferences in receiving any form of marketing from us and our third parties, and logging your communication preferences

We may also collect, use and share aggregated data such as statistical or demographic data. Aggregated data could be derived from your personal data but is not considered personal data under the law as this data will not directly or indirectly reveal your identity.

At this time, we do not collect any information relating to your race or ethnicity, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and/or biometric data. Additionally, we do not collect any information about criminal convictions and offences.

Children’s Data

Our services are not directed to children under the age of 13 (or the minimum age of digital consent in your country). We do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child without the necessary parental consent, we will delete it as soon as possible.

How We Get the Personal Information and Why We Have It

When you visit the Scooda site, we automatically collect information about your device. This includes, but is not limited to, information about your browser, your IP address, the time zone, and the cookies installed on your device at the time of accessing our website.

As you browse through our website, we collect information on the pages you view and the features you interact with.

Cookies and web beacons are used to gather this data. You can manage cookies in your browser settings, though disabling them may limit access to parts of our website.

Our Lawful Bases for Processing Your Information

The lawful bases we operate from, as per Article 6 of the UK GDPR, include:

  • Consent: When you provide clear consent for us to process your data.
  • Contract: When we need to process your personal data to provide our services or perform our obligations under a contract with you.
  • Legitimate interests: When processing is necessary for our legitimate interests (for example, improving services, fraud prevention, or analytics), and your interests and fundamental rights do not override those interests.

What We Do With Your Personal Information

We will only use your personal data in compliance with what the law allows us to.

Most of the personal information we process is provided directly by you for the purposes of using Scooda. Scooda is the all-in-one platform that gives charities the tools they need to manage their charity and donors in one place.

Examples of how Scooda may use personal data include:

  • Helping charities manage donor records, donations, and fundraising campaigns.
  • Providing charities with insights into donor engagement and supporter trends.
  • Personalising dashboards and reporting tools.
  • Enabling secure communication between charities and their donors.
  • Sending notifications or updates on system improvements and new features.

We may share anonymised or aggregated data with third parties for compliance purposes or to improve services.

International Data Transfers

We primarily store and process personal data within the United Kingdom. If we need to transfer your personal data outside of the UK, we will ensure that appropriate safeguards are in place. These safeguards may include transferring data only to countries that the UK recognises as providing adequate protection, or using Standard Contractual Clauses approved by regulators to ensure your information remains secure.

Third-Party Processors

To provide our services, we may share personal data with carefully selected third-party service providers. These providers process your data only on our instructions and must keep it secure. Categories of third-party processors may include:

  • Cloud hosting providers
  • Analytics providers
  • Communication and email delivery services
  • Payment processors
  • Security and monitoring services

Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significant effects for individuals.

Security

We take your privacy seriously and implement appropriate technical and organisational measures to keep your data safe. This includes encryption in transit and at rest, role-based access controls, and regular monitoring of our systems.

Marketing and Communication

We may use your information to keep you updated about our services, for example through newsletters. You may opt out at any time by using the “unsubscribe” link in our emails or contacting us directly.

Data Retention

We will keep your data for as long as you have an active relationship with us. Retention periods may differ depending on the type of data (for example, account data is retained while your account is active; some technical logs are retained for shorter periods).

Your Data Protection Rights

Under data protection law, you have rights including:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability

You are not required to pay any charges for exercising your rights. If you make a request, we have one month to respond. Please contact us at hello@getscooda.com if you wish to make a request.

How to Complain

If you have any concerns about our use of your personal data, please contact us at hello@getscooda.com.

You also have the right to complain to the Information Commissioner’s Office (“ICO”):

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

Website: www.ico.org.uk

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes to our services or legal requirements. Please check back periodically for updates.